How Grounda works

One structured workflow connecting property managers, vendors, and tenants — from request to closeout.

Step 1

The tenant reports the issue with photos, a description, and their availability windows.

Step 2

Grounda identifies eligible vendors based on trade, proximity, availability, and capacity — then sends offers sequentially.

Step 3

The first eligible vendor to accept the offer is assigned to the job.

Step 4

The tenant selects a time slot from the vendor's real availability — no phone tag.

Step 5

The vendor tracks progress: en route, checked in, in progress, paused, or waiting on parts.

Step 6

The tenant confirms the repair is complete or reports that it needs attention.

Step 7

The property manager reviews the audit trail and closes the work order.

Who does what

Reviews requests, monitors dispatch, approves completion, and closes jobs with full audit history.

Receives relevant job offers, accepts or declines, schedules with the tenant, and tracks repair progress.

Submits issues with photos, provides availability, chooses an appointment, and verifies completion.

Request a demo to see how Grounda fits your maintenance workflow.